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Rewards Program FAQ

What is the Buka Maranga App?

The Buka Maranga App is a new app to enhance the digital experience both in-store and by mobile ordering. We are looking to simplify the process, and eliminate the wait times and increase the overall productivity of our cafe. Our main features includes: scan to order, mobile order, promotions and offers, rewards and Apple Pay supported.

How do I collect points?

You will earn 2 Bee Reward for every $1 spent at Buka Maranga (cannot be combined with any discount/rewards program).

Is there a fee for Bee Rewards program?

No, there’s no fee in joining the Bee Rewards program. All you need to do is download the app, register for an account and enjoy the features.

How to I join?

You will need to download Buka Maranga’s app from the Google Play Store or the App Store. Once you get into the app store, please search “Buka Maranga” and download the top one from the results. Or Scan the QR code at one of our in-store poster for direct download.

What can I redeem with my points?

We will be updating offers periodically that you can redeem with your points. Please stay tuned in our app news for updated offers.

How do I refer a friend?

You can refer your friend by going to News => scroll down to Referral Rewards and click on that post. You will be guided to send your invitations to your friends in various way.

Can I refund my order after I pay for it?

When your order is sent directly to our restaurant via our app the kitchen instantly receive the notifications and freshly make your food and drink right away, making it very hard for us to cancel the order. Either you can order dine-in or take out, please let our team member know as soon as possible, and we’ll do our best to accommodate your request the best we can.

Still having questions, who should I contact?

If you have any questions or concerns about the points in the app, please send your name, telephone and the questions to hello@bukamaranga.ca, so we can look into this for you. Please all 48 business hours to reply to your email.

Terms and Conditions

- Buka Maranga reserves the right to change the rewards program ad points value at our discretion. 

- Points accumulated under the rewards program are promotional and have no cash value. 

- There’s no membership fees associated with Buka Maranga Rewards. 

- Use of the Rewards Program is subject to Buka Maranga’s terms of service. 

- The Rewards Program cannot be combined with any other discounts, rewards, or delivery programs.